REFUND POLICY
A legal disclaimer
The information provided in this Refund Policy outlines IndiePro Marketing’s general approach to refunds. Please note that each client contract may have specific terms regarding refunds, and this policy should not be taken as legal advice or as a guarantee of any particular refund condition. We encourage clients to review their individual contract for precise terms. Refunds will be governed by the conditions set forth in each contract signed with IndiePro Marketing.
Refund Policy - the basics
IndiePro Marketing’s refund policy is designed to respect the individual agreements established in each client contract. Refunds may be provided under certain conditions specified in the contract. Each client’s entitlement to a refund, whether partial or full, will depend on the terms agreed upon in their unique contract. As a marketing agency, we aim to be transparent and fair in our client relationships, ensuring that refund terms are clear and communicated upfront.
What to include in the Refund Policy
1. Timeframe for Refund
Requests Refund eligibility and timeframes will vary depending on the terms in each client’s individual contract. IndiePro Marketing does not provide a general timeframe for refund requests outside of those stipulated contractually.
2. Types of Refunds Refunds
may be issued as partial or full, based on the specific terms agreed upon in each contract. Any refund amount will be determined by the conditions set forth in the client’s agreement with IndiePro Marketing.
3. Conditions for a Refund
The specific conditions under which a client may be eligible for a refund will be outlined in their contract. These conditions must be met to qualify for any refund, and any exceptions will be handled per the terms established with the client.
4. Refund Request Process
Clients seeking a refund can access a refund request form, provided to them after contract signing. For further assistance or to begin the refund request process, please reach out to us using the contact information below.